2257Snap Refund Policy

It is our policy not to issue refunds. Your credit card and or bank account provided will be billed on the anniversary of your account's conception. There is no partial refund allowed. Once your credit card or bank account is charged for the next billing cycle all monies for that month are due. If you choose to end your service with 2257Snap.com and Keyframe Programming, Inc., you will need to notify our offices in writing of your decision to terminate your account thirty (30) days in advance. You may do so by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Once the 30 days has expired, we will no longer bill any further charges to your credit card or bank account.

Technical FAQs

You have to upload your content to maintain full 2257 compliance, but you do not have to upload high quality video or bitmap images. Our 2257Snap Application will automatically reduce the size of your videos and bitmap images and then compress the results so that the content that you upload and store is approximately 90% on average smaller than the original files you upload. For the purposes of 2257 record keeping you do not need to store high quality video or images. Everything you upload will undergo a complete reduction/compression process to minimize the amount of data that is being stored in your account.


No, you do not have to do anything to your content before uploading it, whether it be videos or photos. Our application will accept for your files and then begin the process of compression to our specifications once they are on our server.


Yes it can. Almost all data can be exported from your YTracker datafile into our 2257Snap format. This is because we are also the author of YTracker and so we have access to how the data is set up. Data that cannot be exported are the actual content that you need to upload, but most of your data can be transferred. Simply contact technical support and we will arrange to receive your YTracker data file called "2257db.cst" and begin the migration for you.


If you have data stored in other commercial programs other than YTracker, then it is unlikely that we can migrate your data across. This is because other commercial programs have their own proprietary methods of storing your records and we simply do not have access to how this is done.

If you have all of your records set up in some format that can be opened in Excel (or a spreadsheet), then it may be possible to help you migrate some of your records. Each case is unique and it cannot be guaranteed that we can help unless you have been using YTracker.

However, we feel that the 2257Snap Application is pretty easy to use and the process of manual input can be easier than you might think. 


You can run the 2257Snap Application from any web browser that supports Adobe Flash 9 or higher. This includes browsers on Mac OSX such as Safari and Firefox, and all common browsers on Windows such as Internet Explorer, Firefox, Google Chrome, Opera, etc. Basically if the browser will support Adobe Flash, it should run the Application fine. 98% of all browsers in the world are already Flash-compatible and if you don't have Flash installed, you will be prompted to automatically download and install it quite easily.

Also, ideally a screen resolution of 1280x1024 would help make it so you don't have to scroll around the application, but it is not a requirement. 


For videos, you can upload the following file formats: .avi, .flv, .mpeg, .mpg, .mpe, .mov, .mp4, .wmv

For bitmap images you can upload: .jpg, .jpeg, .gif, .png

Legal FAQs

Yes. All information on a performer (such as home address and social security number) may be redacted other than the name, date of birth, and information that identifies the type and validity of the picture identification card (e.g., drivers license or passport number).


No. Although our leadership consists of an adult industry attorney, 2257Snap's role is strictly as a repository for your records and a place where inspections can be performed. We cannot answer any questions that fall into "legal advice" for example, "should I do this with my records...", "do I need to have my performers sign such and such...", etc. Membership to 2257Snap does not preclude you from obtaining your own attorney for detailed legal advice about your 2257 records and we strongly recommend that you enlist the advice of your own attorney for such questions.


Most social networking sites would not be covered by the rule because its definition of “produces” excludes “the transmission, storage, retrieval, hosting, formatting, or translation (or any combination thereof) of a communication, without selection or alteration of the communication.” Social networking sites would not then normally need to comply with the rule’s record-keeping requirements, labeling requirements, or be required to maintain information concerning their users, and the rule would therefore have no effect on the operations of the site. However, users of social networking sites who post sexually explicit activity on “adult” networking sites may well be primary or secondary producers. Therefore, users of social networking sites may be subject to the rule, depending on their conduct.


Each producer must check a picture identification card issued by a United States or State government entity for a performer who is an American citizen, whether the production occurs in the United States or abroad. The identification card must contain the performer’s date of birth. A producer abroad may rely on foreign government identification cards for foreign performers, but must maintain a copy of that identification. A producer may not rely on a foreign identification card for a foreign citizen when production occurs in the United States, but must check a United States identification card in that circumstance.


A secondary producer is not required to check identification requirements. The secondary producer is required to maintain records that identify the primary producer for any depiction and that verify that the primary producer checked the legal age of performers prior to the date of original production.


The producer must record the date of original production. A performer need not be 18 as of the date of original production as long as the performer is 18 when he or she is first depicted in actual or simulated sexually explicit conduct. Producers who keep records demonstrating that performers are 18 as of the date of original production conform to the rule, as will records demonstrating that the performer was 18 on the first date that the performer was actually filmed for the production at issue.


No, a third party can retain the records.


No. The producer may retain the required records in electronic form.


Each page must contain a label stating where the records required to be maintained may be located. Although the producer need not provide the label on every page of the website that contains actual or simulated sexually explicit material, the regulation requires that if the full label does not appear on each such page, then a hypertext link to the required statement appear on each such page. Further, the name of the individual required to be listed on the disclosure statement may consist only of the title of the individual rather than a specified person. Finally, for a DVD which contains multiple depictions, the disclosure statement may be located in a single place covering all depictions on the DVD.


For compilations, the date of original production is the date that the depicted conduct occurred.


The single and earliest of those dates.


The regulation does not define the term “lascivious exhibition of the genitals or pubic area,” but the Department of Justice will rely on precedent from child pornography prosecutions for 18 U.S.C. § 2257 investigations and prosecutions involving such depictions. In that context, judicial precedent indicates that a depiction can constitute lascivious exhibition if, among other things: (1) the focal point is on the subject’s genitalia or pubic area; (2) the setting of the visual depiction is sexually suggestive, i.e., in a place or pose generally associated with sexual activity; (3) the visual depiction suggests sexual coyness or a willingness to engage in sexual activity; or (4) the visual depiction is intended or designed to elicit a sexual response in the viewer. For more detail, see 73 Fed. Reg. at 77433 and 77440-41.


Simulated sexually explicit conduct is conduct engaged in by performers that is depicted in a manner that would cause a reasonable viewer to believe that the performers engaged in actual sexually explicit conduct, even if they did not in fact do so. It does not mean sexually explicit conduct that is merely suggested. See 28 C.F.R. § 75.1(o) In addition, it does not include virtual representations of such conduct, i.e., cartoons or computer-generated images that do not depict real human beings.


Unfortunately we cannot tell you how your 2257 statement should be worded. This amounts to legal advice and we recommend that you contact an attorney to advise you on the verbiage of your statement. We can only provide you the address that you may use in your statement which can be found in your Welcome email.


At the time that the producer examines the identification document.


The regulation applies to visual depictions of actual human beings engaged in actual or simulated sexually explicit conduct. However, with respect to depictions of actual sexually explicit conduct consisting of only lascivious exhibition or depictions of simulated sexually explicit conduct, the regulation applies only with respect to such depictions that are originally produced after March 18, 2009.


Individuals or entities are not covered producers if their role with respect to covered materials is limited to photo or film processing; distribution; services that do not involve the hiring, managing, or arranging of the participation of depicted performers; providing telecommunications or Internet services; transmission, storage, retrieval, hosting, formatting, or translation of a communication, without selection or alteration of the content of the communication; or dissemination of a depiction without selection or alteration of its content. See 28 C.F.R. § 75.1(c)(4).


Both primary and secondary producers of covered materials. A primary producer “is any person who actually films, videotapes, photographs, or creates a digitally- or computer-manipulated image, a digital image, or a picture of, or who digitizes an image of, a visual depiction of an actual human being engaged in actual or simulated sexually explicit conduct.” 28 C.F.R. § 75.1(c)(1). A secondary producer “is any person who produces, assembles, manufactures, publishes, duplicates, reproduces, or reissues a book, magazine, periodical, film, videotape, or digitally- or computer-manipulated image, picture, or other matter intended for commercial distribution that contains a visual depiction of an actual human being engaged in actual or simulated sexually explicit conduct, or who inserts on a computer site or service a digital image of, or otherwise manages the sexually explicit content of a computer site or service that contains a visual depiction of, an actual human being engaged in actual or simulated sexually explicit conduct, including any person who enters into a contract, agreement, or conspiracy to do any of the foregoing.” 28 C.F.R. § 75.1(c)(2).


Account / Billing FAQs

No, there are no hidden costs nor any set up fees for becoming a member at 2257Snap.com. The pricing Tier that you choose is all that is billed when you sign up... nothing else.


2257Snap scales your account up to fit your needs. We assess your account's average 30 day hard drive space usage and if your 30 day average rises above your current Tier Plan, then your account will be moved up to the next Tier to accommodate your growing business needs.


Miscellaneous FAQs

No. The content that you upload in conjunction to your 2257 records is not viewable by anyone outside of your account. It is not used for any other reason than to fulfill the requirements of full 2257 compliance. The only time your content may be viewed would be in the event of a legal inspection of your records at our office. The inspection team may wish to examine your content as part of the inspection process. Otherwise, nobody else will view your content or will have access to it in any way. It is kept completely private.


As a member of 2257Snap, you can now shield your personal home or office address on your 2257 statement and replace it with the following address:

    Keyframe Programming, Inc.
    10916 SE Lenore Street
    Happy Valley, OR 97086